Support, training and computer services

Goofy IT man with green hairWe offer an economical pre-purchased support system  that ensures that you get reliable IT computer services, support and training for you and your business when you need it.

Cenzion offers discounted rate plans that can be applied to remote, phone, skype, and onsite training and support.

The hours can be used only when required and can be held for up to 12 months. This allows you to control the level of support required whilst still taking advantage of discounted rates!

Choose a package that best suits your needs. For any questions please contact us on info@cenzion.com or alternatively call us at +61 8 6102 0055.

Packages

 

 

Terms and conditions upon purchase:

  1. Support vouchers only valid for a period of 1 year from purchase date (i.e. if purchased on 2 December 2010 expiry will occur 1 December 2011).
  2. Support includes remote and on site support and training, troubleshooting and minor modifications of existing products. Major projects (including but not limited to database migrations, CRM installations/upgrades and website design/upgrades) require individual assessment and cannot be paid for using these vouchers.
  3. On site work within 40km of major CBD area requires a US$25 callout fee, billed separately. For remote on site work, please contact us for details.
  4. Work done is billed in 10 minute blocks.
  5. Refunds are only given 7 days following purchase date. Refunds not given once work has commenced.
  6. Support vouchers cannot be upgraded, combined or used with any other offer.
  7. Purchased support vouchers are uniquely identified. This unique ID shall be used to indicate the voucher is being consumed for work done and to indicate how many hours are left during progress and after completion.
  8. Unless otherwise stated, amounts are in US Dollars.